Wednesday, 2 March 2011

NZ Prints: Christchurch Earthquake Update 3

We are slowly getting back to normal service levels.  Special thanks to Paul Ryan, National Sales Manager at shelving specialists Hydestor New Zealand who are replacing our shelving at lightening speed (when we emailed photographs of our current shelving we were delighted to realise that Hydestor supplied our current racking over 30 years ago).  Paul had concept drawings to us within hours and rapidly re-configured the standard shelving set up to suit our new location and the latest standards for storage of fine art (it's all metal shelves now).  Sonoco NZ who supply all our poster rolls are doing a special run for us today in our standard sizes - an incredible help when we have virtually no mailing cylinders left.  If we ran out of these we can't ship a single art print.  Packaging House Auckland has delivered our special acid free tissue that we use to wrap prints already. Our incoming couriers are now delivering artists' prints to us again, our supply chain is cranking back into gear.  Thanks to artists such as Tony Ogle who are kindly drop-shipping prints directly to customers who need them immediately for gifts too.

Mary Lou Dolls by Matt Guild
Also a huge thanks to our customers who are continuing to buy prints from NZ's largest art print store over the past week. Especially to those who are patiently waiting for us to track or ship orders made around the time of the Christchurch quake and the customers waiting for framed prints that have been delayed for at least another two weeks.  Your patience during this difficult time is helping us concentrate on the key tasks as our business recovers from this event.

It was also a personal milestone for our catalogue manager when the first new print by a NZ artist to be catalogued for sale after the earthquake, Kiwiana specialist Matt Guild's "Mary Lou Dolls", was processed and uploaded to www.prints.co.nz earlier this afternoon (the first print in the prints for children collection we were working on at the moment the quake struck Christchurch last week). With a three month waiting list for new work this list doesn't get any shorter if Antony's not doing his job of cataloguing NZ's latest art prints for sale for a whole week.